Lighting and electrical specialist.
Visit us in Branch or call us on
1300 737 765

Security & Privacy

This privacy statement includes information privacy safeguards on our web sites and how we collect, use and disclose information gathered on our web sites, including the use of cookies.

1. What Personal Information does collect?

The types of personal information that records will depend on your usage of our site. If you carry out a transaction online or send us an email, will record information that may differ from the information collects if you simply visit our site.

i) Purchasing products or services.

If you purchase products or services from we require you to provide certain details so that we can establish an account and provide you with the product or service. This includes details such as your name and contact information. requires this information to help us process and manage your account. also requests information to help us assess your credit worthiness. If you purchase a product or service also requires your credit card details in order to process the purchase. may also request information about you in order to help you decide which product or service would best suit your needs.

ii) Paying your account online or making other enquiries about your account.

If you pay your account online, requires you to provide your account details and credit card details in order to process the payment. If you make an online query about your account you will be required to provide your account details and contact details so that your inquiry can be resolved as soon as possible.

iii) General requests.

You can use the website for a number of other purposes such as to request further information about other products and services. In order to process your request, we will require you to provide us with certain personal information. This includes such details as your name and contact information and information about any existing account. If you send us an email request, we will ask for similar information. We require this information to process your request and to improve the services we provide to you.

When you are carrying out a transaction or simply making a query, may also ask for information such as details about yourself in order that can better tailor its services to your needs and to provide you with information about a range of services you might be interested in. may also conduct voluntary surveys or request other voluntary information from time to time. These surveys provide with important information that enables improvement in the types and quality of services offered and the manner in which those services are offered. It will always be clear whether the information requested is mandatory or voluntary. Our surveys may be conducted via an email, internal message or webpage link.

iv) Navigation Information

Each time you visit web site, anonymous navigation information is collected by our servers. This information includes:

  • the type of browser and operating system you are using;
  • the address of the referring site (ie the previous site you had visited) and the page you leave our site;
  • the date and time of your visit;
  • your computers IP address (a number which is unique to the machine); and
  • the address of the pages you accessed.


    This provides with information about how the web site is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users.

    In addition, web site, like many others, uses cookies. A cookie is a piece of information that the website sends to your browser and which is stored on your hard disk. A cookie helps to identify your browser to the website when you return to visit the site and identifies the previous requests your browser has made. This allows the site to be tailored to you on your return visits. Cookies cannot identify you personally. If you do not wish to receive cookies you will not be able to use Your web browser might also contain a mechanism that warns you that a site you are visiting makes use of cookies.

2. What Happens with Your Personal Information?

The personal information collected from you at this site is or may be used:

  • for credit verification purposes;
  • for billing purposes;
  • to maintain your account;
  • to notify you about other or new services or promotions from time to time by email or messages;
  • to provide customer support;
  • in order to provide you with the products, services or information you have requested.


Aspects of these functions may be outsourced to third parties who are only authorised by to use this information for these purposes. may also use its customer database, including information provided by you through this web site, to distribute information about other services and other organisations' services to you. If at any time you no longer wish to receive email or postal communications from or from third parties, you can contact customer service at any time and make an 'opt out' request, as per details at the end of this Statement.

Information collected on this site may also be combined and de-identified to provide with anonymous demographic and usage information. can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties.

In addition, anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of customers. Statistical information is not disclosed in connection with your personal information.

3. Will personal information be given to anyone else?

Personal information collected at this site will only be disclosed to third parties in accordance with this Privacy Statement and with the terms and conditions of any relevant service. You should check the terms and conditions of individual products and services for information about disclosures.

Information collected at this site may be disclosed to third parties where functions are being outsourced. may also disclose personal information to law enforcement agencies, government agencies, courts or external advisors where permitted or required by law.

4. Access and Correction

Once you have registered as an customer, you can lodge an access request with customer service to view or ammend your personal details or modify your details online at any time.

5. Are personal account details safe when being transmitted? strives to protect your personal information during its transmission. Customer account information provided through this site is held in a secure server environment behind firewalls. secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including your name and address, so that it cannot be read as the information travels over the Internet. However, while maintains high standards in protecting your security, no transmission over the Internet or storage of information on servers connected to the Internet can be guaranteed to be absolutely secure.

6. Are personal account details stored safely takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure of data. only permits your details to be accessed by authorised personnel.

Your information is stored on dedicated servers. These servers are not shared with anyone. We maintain full security over your personal information.

7. Links to other sites provides links on its website to other sites. These sites may have different privacy policies than those of and you are advised to check the privacy policies on those sites.

8. Contacting is concerned to ensure that your Internet experience is a safe and enjoyable one. If you have any questions or comments about this Privacy Statement you can contact at:

by email: info [AT] salmonbros [DOT] com [DOT] au

9. Email

During the registration process all members provide a chosen email address for to use as the primary point of contact with members. All members' email addresses provided will be used to forward correspondance related to their membership of If members close their account their personal email address and information will no longer be used by or any other company through

During the registration process members can also voluntarily opt-in to recieve occaisional emails from related to site alterations and maintenence, new services or promotions, voluntary surveys, updates, announcements, advertisements and feedback requests. Members can unsubscribe to this email at any time and this option is clearly visible on all emails sent.

At any time members can update their email address contact details held with through editing their email details through their personalised Home Page, where their email details are visible at all times.

All email addresses held by, and any related personal information, are exclusively used by and not shared or rented to any other company or entity unless for the purpose outsources a business function. Emails sent by to members will only originate from or agreed suppliers and be related to the use of All email content is developed by

10. Changes to this Privacy Statement

This Privacy Statement may change from time to time particularly as new industry codes are introduced. Any changes to Privacy Statement will be highlighted in this area from time to time.

This policy was last updated on 12th of February 2013.